JP Nagar Central Mall Fire Exit Locked

The JP Nagar Central Mall has its fire exits always locked.  Last year (2011), I pointed this to a supervisor and within a week he took action.  Recently, I have been there and noticed that fire exits have been locked and cannot be opened easily in case of emergencies. Generally, the customers are to use either escalator or the lifts. They do not have access to steps. I could not reach the authorities.

Somehow, we react after incidents and do not learn from other mishaps and take action proactively.